SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
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Precio económico pero el aparato es de un plástico muy sólido, tiene buen movimiento, fácil de usar... Esperemos dure!!!
빠르게 왔습니다 아직 제대로 사용해보진 않았는데 기능들이 신기하고 잘 동작합니다 일단 만족스러운데 더 써보고 평가해봐야겠어요
A entrega foi super rápida, produto de alta qualidade superou todas as minhas expectativas, gostei muito de verdade!
Arrived in good condition, and the truth is that I was satisfied with the 100% product
This gimbal is amazing and works perfectly. It also can fit on any tripod and is affordable. I highly recommend it.
מכשיר מצויין, חבל שאין הוראות באנגלית .
Хороший стабилизатор за свои деньги. Только s23 ultra влазит впритык и без чехла. что совсем не удобно. Немного бы больше зазор по размеру
It takes around 19 days to Mexico. Works excellent with s23 ultra. Has excellent materials.
Thank you for your good products and service Recommended store ⭐⭐⭐⭐⭐
Worth a lot, satisfied!!
This was a great buy! Used it multiple times and it came in great time!
Та хз, наче норм, хоча немає з чим порівняти, шось крутиться шось знімає. Поки розбираюсь як правило нею користуватися. На дотик не повне гівно але і до супер якості далеко. Доїхало досить швидко.
Excelente recomendado
description a l'identique... prévoir l'application pour optimiser le rendu...
Product arrived right, before the deadline for delivery. Very good!
parece de buena calidad, llego muy bien protegido,con manual y accesorios, aun konlo utilizo pero hasta ahora no decepciona.
arrivé rapidement moins 10 jours, appareil fonctionne très bien
Le colis est bien arrivé en bon état. Il était bien emballé. Le vendeur a envoyé le colis rapidement. L'article est conforme à la description sur la boutique. Pas encore essayé, mais çà à l'air conforme et un bon produit. Je recommande ce vendeur.
El producto vino en perfecta condiciones, bien embalado vino en el tiempo establecido, la única observación que tengo es que no hay un manual instructivo de uso hay que buscar tutoriales para poderlo calibrarlo y tambien como usarlo.
Ótimo item. Preciso aprender melhor a manusear mas não parece ser difícil. Tem app para conectar e muitas configurações diferentes. Compraria de novo
설명서가 영어와 일어로만 되어 있어 영어를 모르시는 분이라면 번역이 필요합니다 아직 사용법을 다 익히지는 못했지만 사용법이 어려운것 같지는 않네요 다만 원래 이런건가? 싶을 정도로 생각했던것 만큼의 성능이 아닌것 같은 느낌입니다 저렴하게 사용 하실분 이라면 구매 추천 합니다
El producto llegó bien, estoy molesta el vendedor envió el equivocado pagué por el de la luz y llegó sin ella cuanto traté de encontrar una solución me hablaron de devolución y como pido por un tercero no era una opción para que tomen esa parte en cuenta, si quitamos eso todo llegó bien El producto llegó bien, empaquetado y protegido, llegó en excelente condiciones y funciona perfecto 10/10
muy bueno la verdad
O produto chegou rápido, bem embalado e sem nenhum dano. O vendedor é atencioso com as perguntas. Só estou tendo problemas com o gesto de girar a câmera horizontal/vertical,as vezes não entende meu gesto, as demandais funções está funcionando bem. O produto tem boa ergonomia e é bem acabado. Chegou bem embalado.