SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
H7 excelente, chegou muito rápido e bem embalado, tanto o fone quanto o mic são muito bons, vale cada centavo
mt incrível gostei muito veio bonitinho embaladinho
посылка прибыла мение 2х недель, коробка была повреждена но содержание целое, качество наушников посредственное, где то хорошо где-то не очень, по звуку и микрафону неплохо за эти деньги, из минусов нельзя отключить RGB подсветку после выключения компьютера, так что работает как ночник да и ещё мне не очень нравится что в игровом режиме сильно бьёт по ушам бас так что приходится играть на режиме музыки
bom
Bonito, macio e funcional..som muito bom Luz do lado fica girando bonita e o cabo é bem grande também
Хорошие бюджетные наушники
ele é grande que só, e bastante macio. Da pra aumentar o volume, deixar no mudo ou trocar o modo e abafar ele conforme sua vontade, sem nem precisar muito, basta apertar os botão, é muito fácil de usar.
Muito bonito, ainda nao testei mas meu amigo tem um e o som e o mic sao otimos! Ja faz um ano que ele tem esse headset.
som ótimo, funcional e bonito
muito bom
Arrived super fast, well before the deadline, and it's very beautiful! The RGB is not configurable, but very nice and cuddly, the whole structure is also quite firm! I just didn't really like the long wire but you can roll it up and the microphone is not the best in the world, but for the cost benefit it is worth too much, I advise you to buy!
Veio certinho funcionando, apenas um pequeno arranhado na ponta do microfone, mas nada de mais, o rgb dele é um pouco intenso, o fone é confortável mas o microfone é pequeno, e parar quem joga muito longe do pc, o cabo não é tão grande, lembrando que a conexão desse fone é usb-c
bomm
tres bien heureuse du resultat
Найкращий девайс за свою ціну, сміло можу рекомендувати Доречі, придбати вже в Україні можна в магазині PC BOOST
não testei o fone porque estou montando o Pc ainda, mas eu achei ele bem confortável.
bom e funcionou, microfone as vezes para mas está ótimo.
Комфортно відчуваються на голові, після довгого носіння нема неприємний відчуттів. Звук на 7-8/10, не ідеальний але відповідає ціні в цілому. Якість мікрофона хороша, але чомусь почав пищати, але це виправили, наче. Виглядають загалом доволі якісно, металічні вставки, думаю будуть жити довго) Для кращого звуку треба гратися з кнопочками, для якісного прослуховування музики я б їх не брала, але на роль грати з кимось по дзвінку підійшли добре
Дуже якісні навушники, приємний звук, легкі, не давлять придбати їх в. Україна можна в магазині PC BOOST
muito bonitinho e confortável
muito bom, o microfone é ótimo, o som dele é perfeito
Отличные наушники работают хорошо хороший микрофон
Great microphone 9/10 sound very clear, flat with expensive headphones.
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headset incrível!! ótima qualidade de som, bons equalizadores de áudio, sem contar o rgb lindoo! vale mt