SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
adorei o pedido muito obrigado pelo bom atendimento
Muito bom o fone , chegou durante o prazo , recomendo muito
perfeito!! MUITO confortável, a qualidade do som do microfone é incrível e o áudio é muito bom também
السماعه كويسه وخامتها مره كويسه مستوى الصوت خرافي كسعر وجوده لبستها تقريبا ٥ ساعات وكانت مريحه ماتتعبك المايك ماجربتو
Спустя месяц использования могу подвести итоги. Начиталась комментариев что наушники давят и болят уши, лично я с таким не столкнулась, сидя по 9 часов в них, боли в ушах или ощущения сжатости нет и ушки тоже не потеют) Микрофон офигенный 10000/10, внешне красивенькие, звучание тоже прекрасное. Пришли в Хмельницкий они за 7 дней. Теперь минусы: Нет возможности отключить подсветку, поэтому при включении компа приходится вытягивать шнур с корпуса чтоб они всю ночь не светились и спать не мешали. Корпус левого наушника просвечивает. Ну а так в целом наушники кайфовые, покупала за 1100 грн и не жалею ни капли что выбрала их)
Навушники класні. Приїхали за 10 днів.
de los mejores cascos que he tenido nunca, calidad precio son insuperables, recomiendo la opción blanca porque son simplemente preciosos.
прийшли швидко, через нову пошту за 12 днів, якість супер, звук, мікро топ, 7.1 привикаєш стає краще кроки чути,, шумопоглинання активне, не жмуть, плюс те що можна амрбрушюри любі замовити, за такі кошти найкращий варіант на мою думку, рекомендую. магазин відповідальний та офіціальний, наче все ок.
excelente
Qualidade de microfone é boa Não é muito confortável na minha orelha fica doendo Qualidade de som é ótima tirando o desconforto da minha orelha, ele e muito para jogar e para escutar música
Perfect headsets, sound quality is fantastic and mic quality is outstanding for headphones. 10/10 recommend.
muito lindo muito bom e confortável
Arrived much earlier than expected, I am very happy. I will buy again for my mother.
ele é muito bom!! tô usando a um mês. ele escapa o áudio pra fora do fone mas nada que incomode tanto.. a qualidade dele é muito boa. o fone dele tem como retirar e colocar dnv. como meu cabelo é vermelho, ele ficou com algumas marcas (usei ele com cabelo molhado xd) que eu fiquei com um pouco de medo de não sair mas saiu sozinho sem eu fazer nada, resumindo, por mais q ele seja branco é bem difícil de sujar;) o microfone dele é muito bom também, sem reclamações!!
fone bom, só tive dificuldade com o microfone mas a qualidade do áudio é muito boa
Чудовий девайс, 100% коштує своїх грошей Придбати одразу в Україні можна в інтернет магазині PC BOOST
Headset muito lindo, e o som muito bom!!
mt bom, qualidade fenomenal, recomendo mt, compre sem medo, os rgb dele é mt lindo, mt confortável tbm.
Чудовий девайс, 100% коштує своїх грошей!!! Придбати вже в Україні можна в інтернет магазиніPC BOOST
Well Comfortable Headset! The cushions on the top are very well made and made of a coworie. The microphone is way better than I was expecting. I highly recommend this handset!
Очень хорошие спасибо.
Em relação ao áudio e microfone eu não tenho nada a reclamar, o áudio é maravilhoso e o microfone é de muita qualidade, oque não condiz com o preço, um fone de muita qualidade por esse preço, foi um grande achado. Em relação as configurações, foi bem simples e eu não tive nenhum problema em relação a isso, oque mais me incomodou é que caso você use óculos ou tenha muitos brincos ele pode incomodar bastante, em menos de 4 horas de uso ele já começa a incomodar. Entretanto eu ainda acho que seja um fone ótimo e que vale a pena a compra
lindo!!!!!
produto chegou funcionando 100% tudo certo recomendo de mais, pode comprar sem medo
Som excelente, abafe bem o ruído externo. Otimo custo benefício.