SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
It's sturdy and fast, I like it completely ^ ^
Shipping is fast and OK!!
If you buy this in Korea, you have to pay 5-100,000 won. It works well and it's good.
In total it was long and it turned out on the 3rd attempt, but the store is the most sociable who just came across. The 1st video arrived in less than a week, but was faulty (fee and something else). Were written off with the seller, and without opening a dispute sent a spare board, which also turned out to be faulty. Signed off once again and sent a new video, which finally turned out to be serviceable =)
Wan John Okay No regrets
Real quickly received. I'm going to get my belly.
Good
Delivery is fast, but the display is in Chinese ..
You know, Joe.
Fast delivery and good product to lose your belly!
This is real stuff! It's hard.
The screen is good and the spring tension is good.
All right.
As a description everything is great
Simple to assemble and no difficulty to use.
I bought it cheap and it arrived really fast. The products I received are in count, time and English.
The first time I had a problem with the product, but it was done well with the store's quick response. Yes.
I like the grip and the buffer finish material.
It's very good!! Hangul Manual!!! until C type charge... just exercise! ^ ^
The product is good and the delivery is fast.
The delivery took exactly 5 days due to domestic holidays, and the product is easy to use for beginners it's in Chinese, so it's less of a burden than Chinese.
I bought it out of curiosity just because it's a count, and it's very good. From the basic count to the 100 station count. It's a timer, and it's more functional than you think. There are Springs, so strength is good for beginners or intermediaries. It's a little easy for advanced self. The product is great because it is big and heavy. It is recommended when the ab rollout with no function is boring.
After work, evening time to buy to use The wheel is a material that does not slip and has little noise. The winding feeling when coming back is also okay There is a counter, and I'm not very serious because the lights come in during use
I have a sense of stability because it's bigger than I thought ~
You know the wrong color.