SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Envio foi bem rápido, levou 5 dias pra chegar. Produto funciona perfeitamente, som muito bom.
Muito bom #########%#%%%%%%%########################################################################
Veio bem embalado e chegou no prazo certo dos correios e antes do Aliexpress, o fone é muito bom em todas as funções dele.
simply best specs for the price paid.
Ну что сказать об Anker? Я в восторге! Начиная с упаковки и заканчивая содержимым. Молодцы, что теперь комплектуют с чехлом - теперь нет головной боли в поисках упаковки для переноски. Звук бомбезный! Однозначно рекомендую!
Excelente! recomendo!
Fantástico!
Fone muito bonito, acabamento perfeito. Só não achei muito potente mais atende bem, acho que eu sou meio surdo mesmo. Uso outros produtos da Anker, melhor do mundo!
Eu realmente achei que o fone teria uma qualidade superior, achei que se comparava ao meu JBL Everest GA710, mas ele é inferior. Vale pra quem não é tão exigente com áudio.
Наушник приехали очень быстро. Звук шикарный. Приложение восхитительное. Шумоподавление работает. К компьютеру и телефону подключаются. Не сползают. Сидят очень удобно. В комплекте кейс. Но К СОЖАЛЕНИЮ мне приехал брак - очень скрипучие. Пришлось вернуть. Возможно куплю новые.
O produto chegou dentro do prazo estipulado pelo vendedor, produto de ótima qualidade superou as minhas expectativas
O produto chegou rápido antes do prazo informado pelo vendedor, produto de ótima qualidade superou as minhas expectativas
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excelente hoje
I bought these headphones to replace my old Q20's, which have ceased charging. I am happy with the quick delivery and the store, but actually I think that these Q30's are inferior to my old Q20's. The sound of the Q20's was deeper and felt more "full". Also the Q20's had better voice and LED indications. When my new Q30's are on, there's no indication for that, after 2 first seconds. Also, the Q20's had voice announcements that would tell you the status of the battery, where the Q30's don't have that... So, the reason I gave 4 stars and 5 stars for this transaction is not because of the store, but rather because the product itself is somewhat disappointing, comparing to its predecessor.
Adquiri o fone de ouvido Anker Life Q30 em uma promoção especial por R$220. O vendedor demonstrou excelente cuidado com a embalagem, garantindo que o produto chegasse em perfeito estado. A entrega também foi rápida, com o pedido realizado em 27 de março e recebido em 08 de abril. Prós: Destaque para a ótima qualidade de áudio, com som equilibrado e bom desempenho em diferentes frequências. O cancelamento de ruído ativo é eficaz, isolando o usuário de sons externos. Contras: A qualidade da construção é um ponto fraco, utilizando materiais que não parecem ser de alta durabilidade. Especificamente, o courino das espumas da alça superior e das earpads demonstra ser de qualidade inferior, com alta probabilidade de descascar com o uso, exigindo futura substituição para manter o conforto. Conclusão: Apesar da qualidade dos materiais de construção, o fone oferece um conjunto de funcionalidades e uma qualidade sonora impressionantes para a faixa de preço, deixo minha recomendação.
Купуємо вдруге, тільки в іншому кольорі. Всі хто слухає музику в них дуже задоволені якістю звучання. Попередніми користувалися 3 роки і досі все працює. Рекомендую до покупки. Доставка УП, 10 днів.
отличный звук. качество исполнения хорошее. особенность - очень хорошие низы - звук глубокий, не плоский. средние частоты тоже хорошие. высокие в принципе такие, как должны быть (субъективно иногда хочется добавить, но на самом деле скорее достаточно.) В целом оценка - твёрдая 5. но эквалайзер в приложении доступен только после регистрации.
Qualidade de som excelente, possui várias configurações de áudio através do aplicativo, bateria dura bastante, aparência e acabamento excelentes e muito confortável.
отлично упаковано, хорошее наушники, комфортные для большой головы звук тоже неплохой
אחלה
Посылка дошла быстро.Для такой цены просто прекрасно.
excelente produto. Som ainda melhor do que eu esperava
O fone é confortável, com o cancelamento de ruído muito bom. O aplicativo funciona bem também, o único contra é o microfone meio abafado, o que pode não ser ideal se estiver pensando em utilizar em vídeo chamada. De forma geral é um ótimo custo benefício. O envio do produto foi realizado rápido e chegou antes do esperado.
Це вже мої треті повнорозмірні навушники від Anker. До цього були Q10 (прості, але з гарним звуком та якісними матеріалами) та Q20i (гарний звук, чудовий мікрофон, але якість матеріалів жах... пластик почав просто розсипатися). Q30 (доречі це upgraded версія) це все ж таки наступний рівень. По звуку все чудово (хоча я не меломан і запити у мене не великі), мікрофон гарний (може трохи гірший за Q20i, але зовсім трохи. постійно використовую для робочих дзвінків, все ок), якість матеріалів значно краще за ті ж Q20i. Ну і наявність кейсу це величезний плюс. Цікавий нюанс - навушники завжди вмикаються в режимі шумодава. Не проблема, але поки не знайшов як це змінити. Доречі про шумодав. Тут він набагато приємніший за Q20i (не так тисне на слух). На даний момент покупкою задоволений.