SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
It's beautiful, it's nice to wear it, it's a little remote control. Shvidko to plant a power bank, ale zagnos all super.
Sorry, I'll be at it every other time. Ale yakshchi do not call on Tse, juge is a cool thing for a face. It came for 8 days at the Kiev Mist, to impose a blockade on Poland.
Excellent description, it's better when you see it in person. I don't have a word to describe how beautiful it is!
Very good. And beautiful. Expected it to be bigger. But very good product!
entrega muito rapida e produto conforme descrito
спасибо большое продавцу и доставке все пришло вовремя коробка конечно помята но товар не повреждён,все как в описании, дети остались довольны.
אהבתי.איכותי באמת. הזמנתי לכל האחיינים שלי.
Really great item, works really well, lights up the whole ceiling, really easy to use, clear instructions in box.
Excellent product very cute the design and intensity of the lights. The box wine beaten otherwise very good
The rear projector, everything is accurate in the photo with vidgukiv. Having arrived for 14 days. Recommend product and store!
Having marred 20.12 for 8,83 dollars, having rejected the 08.01. Just a new thing, the zoryans of the sky and the polar here!!! To the wingers of abuse!
Nice guilty10/10 … but there is no speaker Very easy to use … The store and store are highly reliable. I recommend him
17 days to Estonia.Works well,projection is beautyful.Turning the head to upwards position starts making a bit grinding noise,the more up the more noise.
RecommendProjector for coolI'm in the grip justEven a photo for a day, and for a while you will be a waaau
Garna Nachna galaxy on Stele. I won for a video magnet, the head of an astronaut should creep on, gluing it. And so everything is timid, children should be like
I hope my grandson knows how to use it and that it lasts over time, it is beautiful. At the moment I cannot describe how it is at night but if it is beautiful, I imagine it will be much better.
Everything is super, the product was correct by Shvidko and Shvidko
Even more like your own, cool, play in the capture!
They bought it for a gift, small rosmir, I thought it would be. Remote control through times. There is a small noise and trohi if zbilshush shvidkist.
Super yakiste. Head of knowledge, on the magnet. Projector, well, super. I took a little bit, stuck it. Glory to Ukraine!. Death of the hashists!☠️
Прочитавши відгуки спочатку вагалася, але все ж вирішила замовити, дуже задоволена. Керується з пульту, або кнопками на рюкзаку, Чудові кольори, лазерні зірочки можна вимкнути, або зменшити, але все одно іноді складається враження ніби вони по лініях розташовані. Доїхав цілим та доволі швидко. Працює тихо. З продавцем не спілкувалася.
me encantó el precio se un producto que yo ya quería desde hace mucho tiempo y aun pecio de regalo solo 23 pesos y que tengan una nueva forma de pago y cómoda como el oxxo eso le da un plus bueno en conclusión mi primera experiencia con esta App y ha sido muy buena
All as described. Shines very beautifully. Super. Thanks to the store.
The order came quickly, it shines very cool. The only minus remote does not work.
I made it away. 27.10 ruled, made 08.11. All that is good, the little things are packed with the little things for the box on the kutika, the goods are declared. The projector is a monster, dude.