SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
I did not expect it, but it's better than I thought. More detailed operation is possible with the remote control.
A wonderful and interesting miracle! I love it! Everything works, makes noise and vibrates pleasantly)
Cool gadget, a sash atmosphere of warmth and a lull in the House
Very good purchase I recommend buying so the projection looks very cute
A great class cosmonaut, for this penny gorgeous❤️
Garno pratsyu, I recommend, I won more than decylka znayomim at the gift. Small rozmiri, rizni riznye yaskravstye.
The projector gives a beautiful effect in the bedroom, my daughters loved it. The material appears to be resistant only care should be taken not to press the laser location of the stars, as it can damage the film that makes the stars and impair the effect.
Good product, my children are fascinated with it. The light is very beautiful and has several modes, timer, color change, lower lighting of both the nebula and the stars. And the speed of rotation.
The goods are all the praise, it came all the great
My boys love it, it’s now a must have at bedtime
Very good to my granddaughter is delighted, she plays music with her friends and they dance
The wicked-up came on the same shvidko, everything is tzile, ale is not a remote control, in principle it is not critical, if you want to go for 16 years, everything was wrong. Batteries New
A class-year-old man, and a little change, I came around, I took a gift for children I don't know what to match, but I'm in the capture
Splendid, very beautiful my niece loved it
Just a divoveworthy rich. Coupals for a gift, ale and she herself would not use this for Bi, the camera does not transmit a defect
By shvidko, having rejected the goods for 10 days in the Khmelnytsky region. Toys are a noisy motor, and so cool nightly and suitable for a gift
He is very beautiful and good, I thought he was a little bigger, however, he is great and he swore that he would be very weak, but the lighting is very strong.
It's beautiful, it's nice to wear it, it's a little remote control. Shvidko to plant a power bank, ale zagnos all super.
Sorry, I'll be at it every other time. Ale yakshchi do not call on Tse, juge is a cool thing for a face. It came for 8 days at the Kiev Mist, to impose a blockade on Poland.
Excellent description, it's better when you see it in person. I don't have a word to describe how beautiful it is!
Very good. And beautiful. Expected it to be bigger. But very good product!
Excellent product very cute the design and intensity of the lights. The box wine beaten otherwise very good
The rear projector, everything is accurate in the photo with vidgukiv. Having arrived for 14 days. Recommend product and store!
Having marred 20.12 for 8,83 dollars, having rejected the 08.01. Just a new thing, the zoryans of the sky and the polar here!!! To the wingers of abuse!
Nice guilty10/10 … but there is no speaker Very easy to use … The store and store are highly reliable. I recommend him