SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Daughter, satisfied. Bright spotlight, beautiful image. But there is an unpleasant smell of plastic.
Esta hermoso, tiene muy buen briilo a pesar de que es de tamaño pequeño, ilumina muy bien un cuarto.. Me encanto...
Juge class fun, to whom she showed, they wanted to buy everything. Goods for 2 tizhni to Kiev, Ministry of Express. I am satisfied with the product and the store, I recommend it!
космонавт дуже класний,кольори кайф,але прийшов трошки надбитий пульт(
Arrived a little retarded, for me, it does not mean that it is so in all cases, but it is fine. Has a fairly wide ability to project despite being small.
Arrived in 3 weeks, very satisfied with the product, just like the picture, beautiful colours and in case you don’t have batteries for the remote, it works perfectly! Would recommend!
Vidm picture on the stele!!! Raja for the deteyta is old. Head Shob dhla skinned day!!!
Very nice, my girlfriend says she's beautiful. Fast shipping, all highly recommended
Это кайф.. всем рекомендую. если не знаешь что подарить идя на праздник, то это лучшее решение, как ребенку так и взрослому. Доставили быстрее чем ожидала.. очень приятно)
grappig leuke sterrenhemel
все отлично, покупкой доволен
Космонавт пришёл целый и рабочий, полный набор, провод и пульт. Дети в восторге, взрослые тоже. Покупайте не пожалеете
The projector is just super! Arrived in the Czech Republic quickly! Beauty 10/10I recommend everyone!!!!
The product under the film was smeared with something .. it is very disappointing that it is new and came in such a state and even in two places. did not return just because the child waited a long time and does not affect work in any way.
Arrived very quickly. Is the second I ask. Despite being small, it has a better projection than the big one.
In vlstorga not only the child, but also the adults. Thanks to the store for the fast delivery.
lindo,perfeito.
Muito legal. Fica lindo no quarto a noite
Excellent, but a version with rechargeable battery would be fine
First of all, I arrived a week before the estimated date, I am from the region and most of the time it takes longer. Regarding the product is equal to the reference image I still do not occupy it so I can not say anything about that. Finally, as seen in the images the head can be removed and moved.
5 days to arrive in Spain. As described in the photo, very happy
It's just a neymovirny svitinik, I have a little work, I can turn on the viklyuchichi type of zirochka, the picture is spinning. I'm fooled
La caja llegó maltratada, pero a simple vista, se ve bien. No sé ven arañazos en las pantallas ni manchas raras, lo que no me agradó mucho, es que él cable que se conecta al astronauta, queda algo salido, y no quise forzarlo a entrar más por miedo a dañarlo, aún así, funciona. Saqué fotos durante el día y la noche para comparar la iluminación, pero solo subiré la del rojo debido al límite de fotos adjuntas, y no me dejó subir un collage para mostrar más fotos. El control no trae pilas y el cable necesita algún otro enchufe para conectarlo a corriente, yo usé el del cargador de celular, aunque también pude con la batería portátil. Es pequeño pero ilumina bastante, sobre todo en la noche, pero se puede bajar la intensidad, además de sacar o poner las estrellas. En general, es un buen producto a un precio bajo, lo he comprado varias veces, y creo que solo en 1 ocasión estuve disconforme por defectos de iluminación.
быстро
Super, ale musi być podłączony do prądu.