SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
What a great amplifier for the money. I love listening to this, switching between much more expensive amps it is still a joy to hear. Super well packed angst to post and deliver. Highly recomend!
Destacó la gran calidad constructiva, me sorprendió los detalles usando con streamer wiim ultra y focal 716 y suena impresionante
Everything as described, beautiful and well-kept amplifier
신속하게 배달되었습니다. 앰프는 가성비가 좋습니다.
Seller dispatched swiftly but took almost a month to arrive UK. Package was well packed and no damage at all. It is powerful enough to drive bookshelf speaker
Un capolavoro valvolare – suono caldo, dinamico e coinvolgente! Sono rimasto sbalordito dalla qualità sonora del Cayin MT-45 MKIII! Appena collegato al mio impianto, ho notato un salto di qualità notevole: il suono è ricco, caldo e tridimensionale, con una separazione degli strumenti eccezionale. Le valvole KT88 regalano un timbro musicale estremamente naturale, perfetto per il jazz, il rock classico e anche la musica orchestrale. L’estetica è raffinata: i VU meter analogici donano un tocco vintage che fa scena, e la costruzione è solida, degna di un vero prodotto hi-fi di fascia alta. Lo sto usando con un DAC dedicato e delle buone casse da pavimento: il risultato è davvero coinvolgente. Non affatica mai l’ascolto, anche dopo ore. Spedizione rapida, ben imballato e con valvole già rodate! Consiglio vivamente a chi cerca un vero suono valvolare Hi-End senza spendere cifre folli. Grazie Cayin e grazie al venditore!
cannot complain, good device
Great quality product. Everything seems made from high quality materials and the sound is superb. The LDAC input is amazing. 5/5 would not find anything better at (and to some extent above) this price point
英語の説明書です。
Beautiful sound
포장 잘되어 무사히 배송되었습니다. 기대이상의 성능이었고 잘 사용하고 있습니다.
Excelente el envío. Llegó en 9 días! Muy satisfecho con el producto. Bien embalado
Great sound already from the box. Play with PSB imagine x1t tower floor guards.
Excellent product. According to the purchase. Continuous enjoying music
I have a great experience with this purchase.. prompt communication with a store and he shipped the amp quickly. Even though it took awhile to receive it (30 days to Belgium), it was absolutely worth the wait...it came in a perfect state (due to very good packaging) and it looks and feels premium. What's more important, it sounds great! I would highly recommend this amp and this seller!
el artículo como lo describe pero la comunicación por los suelos sin respetar la promoción que anuncia no sé vale