SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Very fast delivery, I bought April 15, arrived in exact 10 days! Excellent microphone, great construction. Is exactly as described in the image, impeccable sound. I bought it to make BandLab recordings and felt like I was in a professional studio. Amazing colors, congratulations to the seller. * Only a detail of the box come a little crumpled *
Quite well, it sounds spectacular in terms of the price, I have it very complete about 30cm from me and it listens to me very well, already fixing its settings. I will buy again if it fails me
Is working perfectly, I really like the audio, I recommend to buy
Great microphone, very well built, the sound is great, no hiss or noise, very easy to use, the best cost benefit today! Arrived very fast, well packed.
Excellent microphone. The product is really very good, I recommend this seller. The delivery was very fast. Congratulations on the product and agility in the service.
Arrived in perfect condition, it took a while to arrive.
Very good for those who want to record, the audio is clean and looks great in recording
Microphone with perfect audio very good recommend very much arrived very fast
Exelent product, great seller and super fast delivery! Came very well stored in a top box. 1st line product congratulations!
The box came crumpled and in a normal mail bag, but inside the box the microphone is well packed, so it's whole. The sound is great, it holds up well, the backlight works just as well!
Great product and fast delivery, I am from SP and arrived in 5 days. I was scared by the fast delivery. Are to be congratulated.
Arrived in Ukraine in 3 weeks, the whole box is not deformed, the microphone is without marriage, all super top is cool
My surprised for the price, you will hardly capture external noise, very clean the sound of it, you have to buy an articulated arm but this is a matter of comfort and the cheapest one already solves
Very good, arrived fast, well packed, more had torn parts in the boxes, but the product was intact
Very good the microphone, it sounds clean and good as hell.
Great product, arrived fast but I was taxed on real 124. Out of it all perfect
The product came with box, torn as it was already open before, the product itself has no apparent use marks, I am in test of the operation.
Mt good, real top. It was Mt fast delivery!!! I really recommend
My first professional microphone, I liked it very much, well packed with adapter to use in articulated arm, I have already made some recordings, sound clean and well detailed, I just need to improve my voice now to make my KK recordings perfect.
It's better to send it. the box may not be very good. but in the box there is a foam to compress the microphone well of the Fifine.
The composition of the microphone is very good, my daughter loved it. I just thought that the microphone captures the sound around the environment a lot, I thought that the microphone would prioritize my voice, because it is a cardioid microphone.
I loved it, MT Bonito and it works perfect! And arrived well before the forecast date
Great product, for an affordable price. Congratulations to the developers.
The microphone arrived with the box well crumpled and with a torn part, the MIC arrived whole and without anything broken it took a long time because I placed the order on 03/08/23 and it arrived 25/08/23
Perfect microphone, beautiful color options, clean audio, everything working normally