SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
I really liked the microphone, it served me very well using the cell phone and it is also very beautiful
Mkrofon top, everything came by the hour, the goods of money
Justo lo que esperaba, muy bueno
Bardzo fajny produkt! Polecam każdemu jakość jak za tę cenę naprawdę wystarczająca. Napewno będę patrzeć na inne produkty tej marki
Замовлення доставили за 8 днів Новою поштою . Запакована коробка була у плівку , Сама коробка трішки пошкоджена , але у середині усе ціле через гарне і надійне пакування . Мікрофон гарний і класний, саме того кольору що я і замовляв . Продавця рекомендую. З часом додам ще коментарів після початку користування.
Excellent! Passed without a fee before August 1, after that you will probably start to tax everything, then you can prepare + 87% of the value of the product to pay extra.
Delivery Duge shvidka-12 days, normal sound, pidsvitka class, microfon recording all third-party voices and noises, please make a fool when buying.
Классный микрофон. Пишет качественно. Быстро пришел. Спасибо.
Микрофон топ за свои деньги! Через OBS Studio с фильтрами получается идеальный звук. Без фильтров сильно слышны посторонние звуки в комнате, т к. это конденсаторный микрофон. Но, если использовать фильтры через OBS - это топ! P. S. Держатель, который идёт в комплекте - отстойный. Советую сразу вместе с этим микро купить нормальный держатель!
Excelente micrófono, capta el sonido con claridad y ofrece una calidad profesional impresionante jiji
Não me arrependo de comprar, é minha segunda compra
The box arrived a little crumpled, but the contents intact. It is working properly, the sound is great but the microphone is very sensitive, it captures everything that is sound. If possible, I recommend using with the Nvidia broadcast, if it is to use the discord leave the noise reduction activated, it is great.
дуже крутий мікрофон я радий чути иене дуже добре в діскорді скайпі вайбері і тд, я радий дуже, дякую
Good microfon, Garnet sound. Prihov for 2,5 Tizhnya. Box of boob trohi rumen, ale Tse niyak does not form on goods.
Arrived in about 12 days, came without problems and the microphone is very worthwhile for this price range!
Beautiful, it is very firm on the table, great audio capture, nothing to complain about, buy without fear
It took a while to arrive because of the post office
Excellent, arrived in 10 days, super fast. Excellent seller and the product fulfills what is promised.
Все супер
perfeito, qualidade dele eh absurda!! demorou pra chegar, ficou preso na aufandega junto com outras encomendas minhas, nao precisei pagar taxa nenhuma além dos impostos ja cobrados na compra. compensa muito
Все справне, працює добре . Помʼята коробка, яка виглядає як її переїхали. Без поломок,і браку. Швидко дійшло
nada a reclamar, perfeito dms, vai suprir minhas necessidades extremamente bem.
Хороший микрофон. но требует настройки и плагинов.
Чудовий мікрофон, якісний звук, доставка за 10 днів))