SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Product very well packed, without any detail, I have not tested yet. Recommend the seller.
I really liked the microphone, it served me very well using the cell phone and it is also very beautiful
Mkrofon top, everything came by the hour, the goods of money
Excellent! Passed without a fee before August 1, after that you will probably start to tax everything, then you can prepare + 87% of the value of the product to pay extra.
Delivery Duge shvidka-12 days, normal sound, pidsvitka class, microfon recording all third-party voices and noises, please make a fool when buying.
The box arrived a little crumpled, but the contents intact. It is working properly, the sound is great but the microphone is very sensitive, it captures everything that is sound. If possible, I recommend using with the Nvidia broadcast, if it is to use the discord leave the noise reduction activated, it is great.
Good microfon, Garnet sound. Prihov for 2,5 Tizhnya. Box of boob trohi rumen, ale Tse niyak does not form on goods.
Arrived in about 12 days, came without problems and the microphone is very worthwhile for this price range!
Beautiful, it is very firm on the table, great audio capture, nothing to complain about, buy without fear
It took a while to arrive because of the post office
Excellent, arrived in 10 days, super fast. Excellent seller and the product fulfills what is promised.
Excellent microphone, the price was Mt good I paid in it, cost benefit, you can buy without fear and if you are in doubt whether to buy or not, I did a review about this microphone on my channel: Gusmão BR.
Excellent product. Recommend the seller, arrived fast in John person/PB
The way I thought it was. So beautifulA pity that was caught at customs and ended up much more expensive than I planned
Very good product, I am satisfied. Arrived very fast and well packed!
The audio and great and it is too beautiful I highly recommend I paid 167 in mine because of promotion, it has several colors of LED ne but Da to use also off, the selling to send me the product 2 days after I order it super recommend
Arrived properly, but with the box damaged as in the photos, but the product is intact and working, everything OK.
Excellent microphone, with very strong and clean pickup, even using it kind of away from me for not having bought an arm (maybe not even going to buy for it), delivery was quick and came until well packed, despite arriving with some crumples in the box, but nothing much... Only thing that left something to be desired was the RGB that although the colors are controllable, they are very simple and not very flashy, but then it is a matter of personal taste kkkk
Excellent microphone, meets my need well for audiences, work meetings and a gamepley call. Very satisfied!!!!!
Very well packed came the product. Without any defects of manufactures. I really liked his audio sound for the price, very beautiful. (In the box says there is pink RGB but this color option did not appear for me).
Very good arrived in 9 days very fast much cost benecifio
The delivery is a few days late, but I like the product so much that I bought white, but Black is also buying to present now ^ ^
Unfortunately the box came all over, I don't know what happened on the way.
The goods arrived quite quickly, and more precisely after 15 days. The microphone came a worker. The box was slightly dented, but a trifle. I am very satisfied with the order and seller. So five stars.
Wonderful microphone, in a matter of price, I do not know any other that delivered so much in relation to the clarity of the voice and aesthetics, I highly recommend the purchase to find up to the real 200.