SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
se ve buena
Recomiendo!!!
llego bien , por ahora vi que se oia ,mas adelante ire viendo si todo funciona
Me encanto volvere a comprar
funciona perfecto ,
소리도 발 나오고 만족합니다. 비상용으로 샀기에.. 쓸일이 없길 바래요^^
Zamówienie zgodne z opisem.
Das Preis-Leistungs-Verhältnis ist absolut top. Die Kurbel zum Aufladen ist etwas schwerfällig was aber verständlich ist da sie ja damit Energie generieren muss. Der Radio funktioniert einwandfrei und die Lichter sind ordentlich hell. Habe es nicht bereut gleich zwei Stück davon bestellt zu haben
Excelente calidad precio. No se le puede pedir más.
Llegó en perfectas condiciones pero con retraso de la fecha acordada de entrega, y encuentro que el bono compensatorio es muy bajo.
Excelente producto vale la pena tenerlo en casos de emergencia funciona a la perfección lo encontré a un bajo precio después de buscarlo tanto. Lo recomiendo 1000%.Gracias vendedor por enviar mi pedido bien embalado y antes de la fecha estipulada.
Excelente cumple con todo lo prometido. Buen material firme.
생각보다 괜찮음
Recommended
Excelente, cumple con la descripción. Luz potente, varias formas de cargar de batería.
Excelente producto, tiene linterna, manilla manual, cargador usb, s.o.s de emergencia, radio am y fm. todo bien.
Funcional a 100% tal cual se muestra. Cuando vuelva otro apagón sin duda la usaré. Genial para llevar a la playa y cargar el teléfono a la vez. Compré una y tuve que coger 7 más.
재난용 크랭크 라디오로 갖추야할 것은 다 포함하고 있는 롤모델 같은 제품이네요. 잘 작동하네요.
I'm very happy with this radio, I can charge it with mini C usb and the quality of the sound is superb.
me encanta!
Un buen ,equipo llegó rápido bien empaquetado ,todo perfecto ,funciona bien le dura la carga ,lo recomiendo
Net ontvangen, alles werkt zo te zien. Mooi formaat om mee te nemen
Excelente producto. Buen volumen del parlante.
produto excelente. condiz com a descrição.
E perfeito idêntico a foto o som é excelente amei a minha compra carrega no sol e o som dura 3hs ininterruptas