SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
produto muito bom
O que eu esperava, como anunciado ..
Veio tudo certo, as fotos mostra como são os acessórios que vieram junto, são apenas esses aí, como é o cabo de energia, a mangueira é corrugada de 2 metros, já usei, está funcionando perfeitamente, realmente é bastante quente e tem boa pressão, aprovado.
Produto é bom. não é um potente como aqueles antigos vaporetos mas cumpre a funçao
Recebi, aparentemente atende, não usei com intensidade ainda para uma opinião final
아니 이게 안뜨겁다고요???후기가 이상한건지....뽑기가 잘 된건지...
사용전이지만 저렴하게 구입한것 같아요
bardzo szybka dostawa
Excelente produto, eu tentei no meu fogão, funciona maravilhoso, meu próximo projeto é a minha van de trabalho, muito feliz com isso.
llego muy rápido se ve de buena calidad falta probarlo
장점 1. 스팀 강도 아주 좋습니다. 2. 가격이 아주 혜자네요. 3. 줄길이 적당히 길고 220v로 바로 사용가능. 단점 1. 사용중 물이 다 떨어지면 전원 자동 차단 않되요. 물량 잘 확인 하면서 사용해야 합니다. 차단기 떨어집니다. 2. 물을 넣으면 물 빼는 구멍 없습니다. 총평 - 배송받고 씽크대. 유리창. 화장실 모두 깨끗히 청소 했습니다 이가격에 이정도 성능내는 제품이 놀라워요. 단점 잘 캐치 하면 가성비 최고 입니다. 물 안빠지는건 사용후 주사기에 얇은 호스 끼워서 뺐어요
Funciona muito bem
It arrived safely. No problems whatsoever.
잘받아서 사용해 보니까 짧은 노즐은 잘 작동되는데 긴노즐은 끝부분에서 물이 세어 분사가 잘 안됩니다 긴노즐이 불량입니다 긴노즐만 교환 바랍니다
Доставка швидка. Ще не використовували.На вигляд чудово. Сподіваюся що усе ок.
devolución de mi dinero,vendedor responsable
Товар получил все работает!
За свої гроші, хороший девайс. Відпарює застарілі плями, непогано чистись шви між плитко. Насадки з щітками не пробував.
Eu já amo isso. Fiquei honestamente surpreso que a intensidade do vapor seja tão forte quanto anunciado. Isso torna a limpeza difícil de alcançar rachaduras muito fácil.
Surpreendeu , chegou rápido e tudo carrinho e bem embalado!
מוצר מדהים ביותר !!!! עובד נפלא רק קצת קשה החלקים שלו לא ברור איך לחבר אבל מוצר טוב מאוד שווה את הכסף!!
пока не проверял выглядит хорошо
아직 사용하기 전이라서 성능은 잘모르겠어요.
Tudo bem.
Tudo de bom.