SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Atende ai que se propõe, ainda vou testar na prática
excellent
5 start
contento me encanta ahora aber si no se oxida funciona bien lo recomiendo producto y vendedor 100x100 a tardado un mes casi en llegar a España no creo que sea aluminio ni acero inoxidable
é ótimo, meus hambúrgueres agora parecem profissionais
Отличная штука. Всё как в описании. Быстрая доставка.
o pegador de madeira tem que ser modificado para conseguir fixar ele na tampa, do restante o material é bom!
ótimo, prático e fácil de manusear.
Não testei ainda mas em mãos estou safisteito. Ele chegou com arranhados. Eu não compraria outro porque o preço é quase igual ao encontrado no Brasil pelo tempo de espera melhor comprar nacional.
Great communication. Excellent seller. Wish to do more business with you.Thanks.
J’ai pas encore essayé, mais arrivé rapidement
Неплохое качество . Есть пергамент. Прило быстро
very good
Виконує свою функцію. Порада: не суйте до посудомийка. Прилад алюмінієвий
Ótimo produto. Agora nós mesmos fazemos nossos hambúrgueres Gourmet. Escolhemos a carne, temperamos e prensamos. Perfeito.
au top je vais pouvoir faire de bon steack haché pour les burgers
exactly as described
Je suis très satisfait
Llegó muy bien y un poco antes de lo esperado, la caja estaba muy aplastada, pero el producto de metal, así que llegó sin ningún tipo de daño. Ahora lo siguiente es probarlo, pero no creo que genere ningún tipo de complicación suya, lo armé, viene que en 3 puertas separadas vienen con su tornillo su. Mango y la parte de la prensa. Es el segundo que compro el anterior traía 50 hojas de papel este solo trae 4.
produit conforme à l’annonce profondeur du moule 1,5cm
Fast delivery & Item like describe. I recommand you to choose the large size to have the "perfect burger size".
Excelente producto y funcional llegó muy rápido antes de la fecha estimada recomiendo al vendedor y lo felicito por la rapidez del envío
Azt kaptam amit leírtak. A termék jó minőségűnek látszik, az idő eldönti, hogy meddig használható. Nagyon gyors szállítás.
ok j'espère qu'il ne va pas rouillé parce que c'est pratique
me encantó. Útil para mi