SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Que caixa incrível como pode uma caixinha desse tamanho e ter essa qualidade de som impressionante qualidade excelente de som e de construção top demais, tenho 2 dela está conectada em tws. ficando stereo assim.
très bonne qualité
Alta qualidade
excelente producto, feliz
chegou em Bom estado de conservação....obrigado
O aparelho é ótimo, minhas 4 estrelas é pelo fato da ausência de uma entrada para pendriver ou cartão de memória, embora fiz a compra sabendo disso, mas fora isso, o resto dele não tenho o que reclamar. A qualidade sonora é excelente, tem um grave excepcional, potente, muito bom mesmo, e uma construção prêmio, com um aplicativo que ajuda bastante no enriquecimento do aparelho. Resumindo, dentro da sua categoria, caixa de som bluetooth portátil e compacta, essa escolha é uma das melhores, se não ser a melhor, e especificamente falando sobre graves e subgraves, ela não deixou a desejar, vale muito apena comprar, e quando vc consegui uma ótima oferta, como eu conseguir, aí fica perfeito, a melhor escolha. A Anker não brinca em serviço, essa marca bate de frente com a JBL e qualquer outra.
Товар как всегда на высоте. заказываю уже второй раз и все супер!!! Спасибо продавцу, общительный и терпеливый. Всем рекомендую!!!!!
muy bueno, excelente sonido.
Отличная колонка. Звук более чем для таких размеров. Доставка в срок.
tiene muy buen bajo aunque siento que le falta más volumen, la calidad de sonido es muy buena, la batería también tiene buena autonomía
Caixa de som excelente, qualidade de som incrível, qualidade de construção excelente, caixinha pesada pelo tamanho,
"Me compré este parlante y ¡me encanta! Suena súper bien, con bajos que retumban y todo. Es pequeño y fácil de llevar, así que me lo llevo a todas partes. La batería dura un montón, y me despreocupo de cargarlo a cada rato. Además, aguanta salpicaduras, así que no me da miedo usarlo en la playa o la piscina. Por el precio, ¡vale totalmente la pena!" En resumen: * Buen sonido y bajos potentes. * Portátil y fácil de llevar. * Batería de larga duración. * Resistente al agua. * Excelente relación calidad-precio.
Top genau wie gewünscht
Great
сооl
ótimo item. perfeito mesmo
Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо. Спасибо.
super qualidade som e construção
це вже друга колонка від Anker, і як завжди все на висоті. звук, бас все ідеально.
Отличная колонка!
Great bluetooth speaker . Totally worth every cent.
Llegó bien y con buen embalaje en burbuja y caja sellada. Funciona bien. La calidad del audio es regular. Distorsiona un poco con volumen alto pero en relación calidad precio lo recomiendo. Es para regalo.
Звук чудовий
O produto chegou em perfeitas condições de uso. A qualidade superou as minhas expectativas, com o som limpo e potente, para o tamanho da caixa.
O envio foi muito demorado cercas de 40 dias. Anker passam fazer envios com a speedaf. A coluna é super