SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Super happy with these! Arrived in 4 days since they shipped , with a delivery to my apartment, since I ordered from the Israeli warehouse. The dound is solid, they're comfortable and the battery lasts for long.
Дуже гарні!
ANC(소음차단)기능은 없지만, 그냥 막 사용하기 딱 좋습니다. 지금까지 여러 종류의 블루투스이어폰을 알리에서 사서 테스트 해봤습니다. 목에 거는 넥밴드형은 1만원도 안되는 가성비는 좋은데 흐느적 거려서 목에서 좌우로 흘러내려 불편해서 안쓰게 됐구요, 귀 윗쪽으로해서 귀 뒷쪽으로 넘어가며 감기듯 고리식으로 된 것도 사봤는데 절대 안떨어질 것 같지만, 고리의 곡선 형태가 귀의 형태와 딱맞지 않다보니 계속 활동하다 보면 느슨하게 빠지는 경향이 있어서 이 역시 안쓰게 됐구요, 그 다음으로 국산제품인 가성비 좋고 음질도 좋고 배터리도 매우 오래가는 소음차단까지 되는 제품인 엠지텍제품을 칠만원대에 사서 잘 사용했는데, 문제는 블루투스 자체에도 배터리가 꽤 실하게 내장되어 있어서 무겁다 보니 활동하다보면 자꾸 무게중심이 블루투스 몸체에 있어서 귀에 쏙 끼워 놓아도 아주 서서히 빠져나가는 느낌이랄까요. 조금 아쉬웠어요. 그래서 에어팟과 비슷하게 생긴 이 제품 형태를 처음 사봤는데 햐아~ 저에겐 이런 형태가 제일 잘 맞나보네요. 아무리 움직여도 빠질 생각이 없고, 착용감이 좋네요. 이런 형태제품이 브랜드마다 다 있죠. 일단 이 제품의 사운드는 그냥 무난 수준입니다. 이만원대 중반 가격으론 아주 좋은 사운드입니다. 고가의 장비 음질은 아니지만 꽤 쓸만합니다. 그래서 막 사용하기 딱 좋네요. 음질이 좋은 걸 살려면 소음차단 되는 제품으로 구입하시면 사운드에 집중할 수 있어서 음질이 더 좋다고 느껴질 수 있어요. 가성비 좋고 무난한 음질, 착용감 좋은 제품이니 추천해 봅니다.
Доставка во время. Работают "из коробки". Звук хороший, достаточнт громкие (до этого были Филлипсы и они были заметно тише). Но минус есть! Связь с телефоном не очень устойчивая - перелодил в дальний карман и появляются " заикания". Филлипс в этом был лучше.
Все чудово. Батарея тримає гарно.
Замовив другий раз. Перший раз замовляв для дружини, був дуже здивований. Собі замовив навушники цього бренду але mini, то фігня повна. Замовив такі самі, для себе, тепер задоволений.
nota 10 pra essa loja e 10 para esse vendedor obrigado vendedor por um produto muito bom estou muito feliz do unha resolva a demora pra enviar do galpão aqui no Brasil paguei pelo frete mais rápido e demorou muito não é culpa do vendedor não é culpa dos correios mesmo triste esse nosso serviço de frete
Muito bom, excelente fone, parabéns a Anker.
Excelente qualidade!
отличные наушники за свою цену. хороший басс. нет случайных нажатий. для меня бы добавили автопаузу цены бы им не было. единственное пластик дешевый.
Звук, комплектация, приложения...
איכות מאוד טובה והן עוצמתיות ודיי נוחות , הייתי כבר עם אוזניות של JBL בפי 5 מהמחיר ואלה במחיר מטורף איכות גבוהה ממשק מאוד נוח ומגוון , מרגיש אקסלוסיבי , מתחיל לאהוב את החברה הזאת כי באמת מוצרים מאוד איכותיים , תודה רבה על מוצר מעולה
אוזניות אחלה לא יותר מזה, סאונד דביר ציפיתי לקצת יותר כי קניתי תa25 והחלפתי אותם וקצת התאכזבתי חוץ מזה אחלה של מוצר, הגיע אחלה לא שבור.
السعر مبالغ فيه جدا لقد وجدتها في بلدي بسعر اقل
אוזניות מצויינת עובדות טוב סאונד מצויין מחליף את האוזניות הקודמות שנשברו באמת מאוד טוב סוללה שמספיקה לכמה ימים
Great quality buds
Simplesmente, Fantástico,Amei experiência sonora única e o vendedor também muito bom,envio rápido e chegou perfeito..
Produto veio corretamente. A cor veio a que eu pedi. Veio bem embalado. Vendedor entregou antes do prazo. O produto é ótimo, aplicativo funciona perfeitamente no telefone, as funções são ótimas também. Os graves são ótimos. O fone cumpre o que promete. E para falar no smartphone é perfeito, as pessoas me escutam perfeitamente sem nenhuma interrupção. Recomendo o produto e o vendedor.
Entrega rápida + fone maravilhoso, acho que foi uma das melhores compras que fiz no Ali ^^ A bateria dele dura várias horas, quando chegou, estava com 70% eu escutei por 5 horas direto e não havia saído dos 50%!! Já se passaram dois dias desde o recebimento e ainda não tive que pôr a caixinha para carregar. Ele recebe os graves de um jeito agradável, a música é alta e abafa bem o som. Amei até que eu pude andar por toda a casa de um lado ao outro que não teve tanta interferência no sinal. A caixinha e o fone também tem um material plástico meio aveludado e excelente qualidade, certamente se cuidar bem, irá durar bastante.
טוב
Bom
Fone bem divertido, só não gostei das borrachinhas que veio, como vi que não veio outros troquei por outro tipo e tamanho
Приємно вражений якістю і звуком. Брав десь за $15, але після $8 непотрібу, що пробував до того не очікував такого якісного виконання. Anker респект!
Muito lindo este produto e tem uma ótima qualidade, o fornecedor entregou rápido, recomendo a todos este produto
Muito bom o produto mas se for basileiro nao recomendo a receita federal ta de greve ainda os auditores uma simples encomenda como esta, ta passando dos 2 meses de espera facil... Mas sobre o produto simplesmente magnifico muito bom recomendo sim este produto e a loja tambem