SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
this potato cutter works great kids love the shape of the fries
Llego rapido... No me gusta mucho no deje un comentario hasta que no lo probe. Esta bien echo buena madera pero no corta con mucha facilidad. Lo que no me gusta podria ser mas ancha y no ser de plastico la parte azul solo la punta de las cortaduras son de acero y no esta muy afilado.
מוצר מעולה למטרות שלשמו הוא נוצר, יש סכנה לחיתוך האצבעות, אך הוא בהחלט טוב.
Muito bom e prático, mas cuidado porque o dedo pode ir junto. A foto tem apenas metade da batata porque o outro foi comido.
wszystko okej, towar w porządku
Bella funziona è di bamboo
Its a brilliant tool :) cuts potatoes, carrot, cucumber, my family loves it. I reccomend it for everyone. One little drawback - there is no slidable frame/holder, and you must beware of your fingers. Blade is really sharp.
zamówienie dotarło szybko. Od razu wypróbowałam. Frytki są super. Tnie szybko ,jest ostre. Trzeba uważać pod koniec zbierania ziemniaka żeby nie skaleczyć palca. polecam
Fonctionne très bien Attention aux doigts
Дуже крута тертка!!! Спробували картоплю і батат!! І дійсно дуже гостра, тому замовила ще рукавиці які бережуть руки від гострих ножів. Тре овочі чудово, без зусиль. Тертка якісна, рекомендую
El cortador funciona para el corte de las patatas en rejilla, aunque no todos los cortes sean así pues algunas patatas salen en tiras muy finas.
на вид очень крепкая и острая терка. у меня есть подобные.
Buenísimo, me encantó, por la falta de práctica, también se cocinó un trocito de mi dedo, jajaja
Looks as in the picture
very quickly delivered and it is the second time I ordered it me others one has me friend because he loved the tool
joli effet ne pas oublier de tourner d'1/4 de tour les pommes de terre à chaque passage
The user will need to rotate the produce 90 degrees after each slice to create the waffle pattern after 2 slices/rotations. Also, a mandoline produce holder/guard is ALWAYS needed for manual slicers. Avoid using as pictured. :-) The slices are about 1/8 of an inch thick (about 3 mm) so they can burn pretty quickly. I had to adjust for recipes working with 1/4 in slices (about 6-7 mm).
Aún no use pero se ve resistente
excelente
Chips are cut a little thinner than waffle fries I buy, sort of inbetween crisps and waffle fries. Still satisfied with purchase.
muy buen producto, pero las papas al cocinar están muy crujiente y lastiman los dientes. si fuera más gruesa la papa estaría bien. solo la uso para cortar pepino zanahoria y jicama
Llegó a tiempo, aún no lo utilizo pero espero que cumpla su función.
todo ok
Works great