SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Very good product. Allows to extend the huincha a lot without problems and is graduated in both faces
Roulette is the most ordinary. Plastic is cheap. Precision Grade 2 For this money it is cheaper to buy ozone in Russia
Very good
Goods. I will describe everything. Daughter
Excellent and practical
Norms.
Excellent Product, thank you very much, very useful and sign the sheet.
Is very well and arrived in the described time. Good product.
Excellent product and arrived very quickly
Great Trena, strong and robust, very happy with the purchase.
Duge Bistra delivery. Yak is crushed, yak in the photo. Recommend
Very good product. Perfect seller ! Thank you very much ,)
Perfect product.
As it appears in the ad. I call very fast. If I recommend the seller.
Good product and very fast delivery excellent.
Top material very degeljk
Ingenious, I'm very excited!
Excellent material, it is well supplied and well finished. I am satisfied!!
Delivered before time.
Great Treena I liked it very much it is very compact because it was with a very good footage it arrived very quickly and when I saw it was already worth it.
Very fast shipping to chili, exelent product, as advertised. I recommend this product and this seller.
Super roulette. Your pennies of vartuit!
Super good 5.5mts, very firm, soft and solid, I made a very good choice, I have already gone out to work with her.
Arrived in good condition and is appreciated. It is appreciated that the material with which it was made is good. I am going to try it and there I think. (The film brings written Chinese proverbs and that is peculiar).
Perfect, robust and well beautiful! Thank you!