SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
A good and tough product. I've ordered the 7,5 meter and is perfect for around my house. Both sides are printed and the tip has got little magnets what makes it even better to use. I'm very happy and recommend this product. Shipment was within a view days what makes me recommend this shop.
Everything is OK. Super scoop... Fast delivery .. Thank you
Product good, firm, the best is the size of the numbers, look very good. Arrived quickly in chili.
It's better not to find it for that kind of money. solid, hefty.
Perfect.
Super tape this is certainly his money where compliments to the supplier.
Good product. Robust
Very fast delivery
Good seller and excellent product
Delivered in 13 days in France. In accordance with the description. Strong material with protective shell weighing in g and holding the entire palm of the hand (for meter of 7,50 m)
1A top great works
I'm very satisfied
ok
The roulette is good. It's lucky that the seller packed well because the package is crumpled in the trash, but the roulette is not affected
Fast service and good measurement tool.
I like the product very much, thank you.
Merci
Very good sertinho arrived
Very practices well made good approved material
Everything with a description. By taking away the evil in 3 tizhna. I didn't spit with the seller. Box Bula nadirvani
The purchased goods arrived to me in good condition, without damage. A huge surprise that he arrived ahead of time. That's cool. Thanks. Cheers.
It's great thank you very much
so far works well
This Trena is very good I thought it was great can buy without fear
The tape measure is super, automatically fixed, large markings, and 2 sides