SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
so far works well
This Trena is very good I thought it was great can buy without fear
The tape measure is super, automatically fixed, large markings, and 2 sides
As the product is described in full. Shipping is very fast. I recommend.
Not faked roulette, I recommend
product as described
A very good product!
Top product, recommend
This tool or the metro the best of all dual as this application
Very good product. Service very fast. Thanks
04/05/2023 Manfred Kanngiesser will receive the goods with thanks
Product me seems to be good
It's the 2 I like. The price is mui good
Plastic Rubber Case, Sturdy, Wide Tape Measure, Soft Motion, Quite Recommended
Item and shipping as expected. Item looks sturdy
You can pull 220 cm and it doesn't break, it's great.
Perfect ! Thanks
Very good very satisfied recommend both seller and product only It takes a little while to arrive
Perfect, I even ordered another
The product is excellent. I 've had DeWalt, Stanley and Irwin. That was the best I 've ever had.
Perfect big numbers conpre the 10mt does not bring magnet I arrived very fast
I was lucky to be able to purchase a measuring tape of this length, which is almost impossible to find. I have no problem with the accuracy or the effectiveness of the stopper.
The ribbon is wide, with very readable markings and does not bend easily when opened, I really liked it. I thought I had that mechanism that when it opens keeps the tape in position automatically, but it is the most common that closes automatically, my error I did not pay attention to the description.
The roulette from the Ministry of Radio and the Whiglyadai, it is important to lie in the Russian Union! Recommend!
OK! True, not 5, but 8 m, but it will go