SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Excelente producto. La construcción de estas lentes graduadas para la Quest 3 es de primera. Funcionan incluso mejor que las lentes tradicionales de ópticas comunes, ya que estas tienen una corrección especial diseñada específicamente para realidad virtual. La base está perfectamente definida y encaja a presión en el visor sin necesidad de pegar nada. Además, los imanes de neodimio permiten colocar y retirar las lentillas con facilidad y firmeza. Estoy muy agradecido con el producto; está bien hecho en todos los sentidos. Me sorprendió la rapidez: llegó a México en menos de 10 días con su estuche incluido. ¡Wow! Gracias…
Les verres de correction sont de bonne qualité et correspondent bien à ma vue et possèdent effectivement le traitement anti reflet demandé. Bonne communication avec le vendeur pour adapter les verres à ma vue. Je recommande!
Alles bestens! Die Linsen wurden einen Tag nach Übermittlung meiner benötigten Daten versandt und trafen unerwartet rasch bei mir ein. TOP! Ich bin sehr zufrieden mit den Linsen und kann sie wärmstens weiterempfehlen. DANKE ♂️
Perfect
As advertised. Just leave a message to the vendor after the purchase to order custom lenses.
Fit perfect to the ps5 vr2. finaly clear picture
They fit perfectly both to the eyes and the headset. The magnets could be a little bit stronger, but they hold while playing so can't really complain.
No tenia muy claro como iban a ser dado su bajo precio comparado con otras marcas, pero realmente se sienten de calidad, se ven exactamente igual de nítidas que mis gafas para la vista y se quedan muy bien unidas con los imanes. Realmente sorprendido.
Magnete könnten etwas stärker sein, ansonsten zufrieden.
I ordered lens for quest 3s. but I recieved lens not suitable for quest 3S(see the first picture), I contacted seller and he returned money. after that he advised me to order from other link and new lenses was perfect. So the seller is very responsible and honest. Highly recommend!
Супер! Теперь я вижу четкую картинку. В магазине оптики заизготовление таких линз запросили в 10 раз больше, чем они стоят здесь. Спасибо за качественные линзы!!!
A pesar de no tener mucho astigmatismo, noté la mejora nada más probarlas. Ya no necesito mover las gafas para encontrar un buen enfoque. Contento
el producto está muy bien, lo único creo que faltan instructivo de colocacion, aún que es muy facil, yo no tenía idea en un principio como ponerlos en las gafas
Son de calidad y a buen precio.
These are so much better than I expected for the price! I can't imagine why anyone would buy from the big names when these work just as well!!!
te permite jugar sin las gafas, aunque en mi caso la lente izquierda no se ve del todo claro en una esquina. tuve problemas con la aduana, me abrieron el paquete y me hicieron firmar una declaración responsable diciendo que son gafas sin graduar. esto hizo que el proceso del envío fuera bastante lento, aunque el vendedor hizo su parte rápido
Perfect
Très bon produit et vendeur, les lentilles tiennent bien, la correction des verres est bonne également. Je recommande !
Very happy with these. My view is much clearer compared to using contact lenses.
los enviaron con mi graduación exacta y con lo que las solicite llegaron rápido
Me surpreendeu a qualidade, lentes muito boas, bem embaladas, chegaram perfeitas. O nível de nitidez melhora muito pra quem usa o vr com óculos, é um divisor de águas essas lentes, super indico pra quem tem miopia forte, vai melhorar muito a experiência na realidade virtual.
A+++++
el pedido llegó puntual con la fecha indicada y la calidad y visión de los lentes ajustado a mi medida es 10/10
O produto é muito bom! Atendeu as expectativas
parece que van bien luego probaré a jugar pero pinta bien