SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
I liked the product very much. The bag sent next to it is also very beautiful. Thank you.
good
the goods were received very quickly 2 weeks in Moldova. the store is very good , answers all questions and supports . The product is original (checked on the website) the sound is gorgeous, for this money it is the best product. I advise everyone this store this seller and this product
The product arrived before time in excellent condition works very well I recommend the store
Super fast delivery and received without any damage in packaging. Will test the product and share additional feedback.
Shvidka delivery. Pratsyu chudova☺️ Money, money.
Arrived 10 days before deadline, great product with good price. Works well and captures in a good way for a mic of this value. I point out to everyone looking for a good cost-benefit.
Out squid! Outside PCC! Out STF! Bandits who corrode Brazilian democracy!
I arrive well now to try it
Great microphone and arrived a week before the deadline, so far is delivering what promises.
Unfortunately I bought the wrong plug. Came lightning and my devices are for USB. I had no way to evaluate
Excellent microphone that I do have to test the battery life. If I had come with a dead cat instead of a sponge it would be perfect
The Name is enough
Microphone-Super, bomb! Writes with a bang! Very satisfied! The product is great! I will make a video on it, I will add a review. I recommend the store.
A wonderful microphone for your own money, turned it on, the moment and connection happened, you can record a video. The box was a little crumpled, but it did not affect anything!
Everything works. Microphones top for your money! Definitely recommend!!! The parcel arrived to Omsk in 14 days!
Very top the microphone, works well!! Clean audio is very good! The noise reducer very good TBM! I did a test in front of the fan and it reduces more noise! Great! Highly recommend!
I 100% satisfied, very fast shipping, meets the characteristics recommended
Thanks
Despite not receiving the product because of the courier's fault, my order is returned to the country of origin. However it was refunded the amount I paid getting the money back, no problem. I am very pleased with the store service.
Excellent product, came well packed, not long to arrive.
The microphone arrived surprisingly quickly. It's nice.
Arrived fast, I have been taxed, I have already tested the product and I am satisfied, recommend the product and store.
Garna yakisty vigotovlennya, shvidko vstaylyu zʼednannya, pratsyu for prosperity. Double-Up
Packed well. The box is whole. The sensitivity is good, the sound with an emphasis on 500Hz, subjectively in comparison with the microphone of the smartphone, the tops are cut, but the lower averages are denser (boo-boo-boo are fatter). I feel that most inexpensive Chinese microphones are missing. Simple buttonholes sound clearer, but here the circuit probably does not miss more than 5 kHz frequencies. In general-a good priblud, for those who are hampered by the wires and the budget is modest.