SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
it's so good I just had to get one for my buddy !
great product at a great price the solar knew what I was looking for would highly recommend them to other game enthusiasts
Love it, great deal and realy fast shipping. Got mine in 5 days! Thanks store!
That is for the price and the top all the games of my youth everything works OK recommended
awesome device, for a super good deal!! I donated it and much appreciated!
Very good
great for short bus rides and car rides. ment for children so I can see why the buttons are that way... would be nice if there was a grip of some kind that could come with purchase for bigger hands.
Really surprised, it has arrived in perfect condition and is as described, as is the image. Many thanks to the store
Καλή φτηνή έκδοση. Μάλλον με απλοϊκό linux λειτουργικό. Παίζει πιθανώς όλα τα χιλιάδες παιχνίδια που περιέχει. Σε πολλά, δεν πρέπει να υποστηρίζονται τα πίσω κουμπιά. Δεν είναι για κάτω των 4 ετών παιδιά. Θα δυσκολευτούνε με το μενού. Τα μεγαλύτερα όμως (5-99 ετών), πιστεύω θα το εκτιμήσουνε. Παίζει βίντεο mp3, κάνει εγγραφή ήχου, και διαβάζονται κείμενα txt. Υποστηρίζει πολλές γλώσσες, μαζί και τα Ελληνικά. Μπορείς να σώσεις παιχνίδια για να ασχοληθείς αργότερα. Γενικά είναι μία καλή αγορά. Α+
Excellent video Game
Product matches the description, I tried it and it brings many games of various consoles, what if they are in English, if you want in Spanish you must download it and pass it to the SD card
The order arrived 1 week before, the parcel was very kind because I forgot to put the street and they marked me to deliver it. The device works very well, it has good sound and the games look very good. I really recommend it.
Top condition fast delivery am very satisfied and top price
Walking directly at the arrival .... A lot of games, I try, it's fun!!!
Excellent everything, fast shipping and very good console. Recommended.
Excellent, works well, as described, highly recommended
Happy because it arrived in excellent condition, good material I recommend it super. 100/1001
Excellent machine with games that make you remember your childhood
I agreed to the price and it arrived earlier than expected.
Excellent. Still on probation.
The product is good. Arrived fast, it only took 9 days. I just didn't like the fact that he couldn't use headphones.
Great. Seller Excellent Product Fast. Shipping❗
Good handheld especially for the price. It was delivered super fast approx. 2 weeks before delivery date. Packaging is well done and there is thousands of retro games to play. Well worth the price.
Thank you, I received the product✨
Worth the price and has my favorite gameboy game. (DBZ legendary super warriors ) Will definitely buy another one if something happens to it.