SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
amazing
Стаб доїхав цілий, все працює. дивно працює відслідковування по лицю та тілу і т.д працює нормально тільки в вертикальному положенні добре, а в горизонтально погано працює. Дуже не зручно калібрувати його, не аж ні рівня калібровки і т.д. Шкода що немає 360, а тільки 330 повороту. не працює режим панорами, або я не розібрався не знаю точно, так в основному пише 4к60 примусово. А так в основному може бути, але краще взяти Х PRO.
그냥 사세요. 잘 됩니다.
작동 아주잘됩니다 설명같은경우 영어로 설명이 잘 되어있습니다 한국어 설명x 초등영어정도 실력이면 충분히 이해가능 스마트폰 잡는부분이 살짝 아쉽지만 소재가 엄청 고급스러워서 가격대비 완전강추합니다.
Szybka dostawa. Towar zgodny z opisem. Działa z z telefonem Samsung A52
worth for the value, exceptional service on delivary timing.
Good product
produto muito bom
Działa bez zarzutu, porządnie wykonane. Łatwo połączyć z aplikacja która pobiera się z kodu qr. Stosunek jakości do ceny 10/10 :). Za te pieniądze lepszego trudno będzie znaleźć. dodatkowo bardzo szybka wysyłka
llegó en perfectas condiciones y funciona de maravilla
Produkt wart swej ceny
Bardzo dobra jakość wykonania. Prosta, intuicyjna aplikacja. Sterowanie gestami jest dużym ułatwieniem.
Bardzo szybka dostawa do paczkomatu. Produkt zgodny z opisem jednak opakowanie przy dostawie zostało uszkodzone.
Швидка доставка. Підходить для iPhone 14 pro max. Добре тримає його вагу. Має безліч функцій в додатку. Відповідає ціні. Добрий для новачків
엄청좋아요 꼭사세요
Produto realmente bom, difícil entender a funcionalidade dele sozinho, precisei assistir alguns vídeos. Mas é uma ferramenta incrível. Chegou em 15 dias no RS.
The package arrived early and in good condition I recommend this store
Muy bueno, me sirve para mí teléfono. Le sacaré el mayor uso posible a los videos, tendrán una mejor estabilización
bom produto
kkk produto não chegou na minha casa, com o reembolso desse produto comprei um profissional: SCORP-C. demorou 5 messes pra chegar o reembolso. produto e ótimo, a entrega
다좋은데 핸드폰 말고 액션캠이 연동이 됐으면좋겠는데 핸드폰만되네요...
Thanks for your crazy delivery. I was so happy your arrangement.It’s only 4days delivery!! Package arrived perfectly and no damage 。Gimbal works perfectly.
es un buen producto para su precio hay muchos de mayor costo y menor calidad si eres bueno con edición este resuelve para casi todo
Ótimo!
Fantastic device. My wife loves it and uses it for promoting her products. My phone is too big for it so just be aware of the size restriction (Poco F4 GT)