SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Class thing, taking the Batka for an hour of katsapsky misfortunes. I will describe all the functions of vikonoy, charging, Radio spit, so it's good to watch, the alyarm mode with the lilac is more good-looking) the flashlight is the same as the norms to spread. Corisna thing for the best of the year blackout
The radio is very good and works excellent
Great small receiver with lots of additional functions. Class! And very fast delivery.
very quickly received. all works as described, perfect! strongly recomend
solar handcrank radio flashlight powerbank absolutley class works straight away
According to the description, but it seems that it only serves to charge the cell phone a few minutes and stops
Looks good and very complete. The sound is not HiFi, but it is clear. Because it is multifunctional, it seems to me an article that everyone must have.
Hear good radio flashlight no strong good to not to be in the dark. Nice לחרום
I love it is fully functional just as described already and ordered with this 4 for all my family
very happy with this purchase amd arrived quickly
Just arrived well packed Great product will be very useful for me
That’s
Very beautiful and useful I recommend it
Brilliant excellent product highly recommend
radio is working good, dynamo too.other functions are not tested yet
I take the next radio. Once for the dads. Trohi, the design is nestled, they said to be close and cut the Likhtarik. Came for 3 tizhni mist expres. Bulo rozrijeni, prote shvidko was charged with a pen and a sleepy Panella. Sound to finish good, FM to catch good, am pokey not to. I recommend it.
Cheap and good device in case emergency
A little very small than I thought but a good product
Garna rich, Lishe Duzhe dovgo Khala
Amazing little object.
Super does not even work 1 week worried in the Netherlands. am satisfied everything works
Excellent employee, just as described
Great!!! I recommend!!! Every thing works
good product but it is small
Perfect RadioAm very happy with it thank you