SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Very good product. accurate description. highly recommended store. and he sent me an additional cotton swab. thank you very much.
Product in good condition, 1 free filter and the second in the middle of the humidifier, the Ledy lights up very well but I expected the water to fly more
Simple well fulfills its function, it has two modes 1 that plays the direct steam and another that plays alternating time, still do not know if it works without the cable. OBS to turn on his light have to hold the power button.
This thing is cool. Pratsyu, Mai decylka regime Svitla and mozhe pratsyuvati without Svitla, for good Bulo spati. Make noise, let's try.
Apparently it works, waiting for the essences to try it well
Pidsvitka pratsyu, take Poki without pouring, ale CHUU Sho mean timid, all chotko, delivery shvidka
Fast shipping! product as described by store! good!
The shipment super fast, the article equal to the description. Very satisfied with the store and with the article. Attached photos.
Arrived in 13 days, the box was very crumpled, but did not damage the product, and working perfectly.
Arrived in 15 days. It worked as described, but only works connected direct in the source has no battery, has two lighting modes argb, fixed color purple and ribow.
Vindmno! Even those things I wanted. Box of boob trohi rumen, ale all tzile and pratsyu yak is accurate. One button for an established, short onslaught to regulate a couple of regimes, to regulate the onslaught of a couple of regimes, to regulate the onslaught of a couple of regimes, such as a pair of regimes.
The parcel arrived, everything is fine, initially it didn't understand the truth, how it works, but soon it worked out, thank you!
Works really good, looks amazing and you can add cologne in to the water and your room will smell great
I loved the product!! The mist it makes is quite strong, it changes colors and it is small, which makes it easy to transport. Only arrived with the box well crumpled, but it did not interfere with anything!
All good work, ale embarrassed, if the box is beaten, it is not in the wrong packaging
Great humidifier, arrived before the scheduled date and very well packed. Tested and approved
Very cool to moisturize as for such a price. Ps. You need to soak the filter to make the device work :)
Product identical to the ad, only missed more filters to use, it comes with only what is already in it and another one that comes loose in the box, the delivery was fast and the product is very worthwhile.
Arrived in Berlin quickly somewhere a week may be more satisfied with the goods and I advise
Works well and arrived very quickly. The only thing is that the light doesn't turn on, but I didn't want it with light anyway, which is why it was better for me.
The product arrived on time and the color indicated. Just an observation the box arrived a little squat but good packaging.
Product very well packed, no detail, working perfectly, recommend the store.
Amazing device, it helps a dry environment to get humid, I loved it with passion, I will buy many others.
For its price, it is a very good humidifier. It has 2 lighting modes and 2 air release modes, it's just something!!! I advise, cheap, practical, small, and convenient!!
I like it meets my requirements, I have not tested it with flavoring plus this working well