SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Very good, I just didn't find out how to turn on the LED.
The delivery is fast, but the box was very broken, the humidifier works in two modes, if you hold the button, you can select the backlight, if you press the button, you can choose the steam mode.
Bastante bueno
Happy. Let us see how long will it last.
התקבל עדין לא ניסיתי משלוח מהיר מאוד ניראה קצת גדול לשים ברכב.
it was same as the picture the size is small good for car and room function are good it has two was withe continuous spry or cut. I like it
I hope it works for a long time. The price I paid was very low.
Отличный товар, всегда буду брать здесь, самый лучший. Отличный товар, всегда буду брать здесь, самый лучший.
funciona perfecto
Estou bastante satisfeito com o produto. Trabalha muito bem
Упаковка вся повреждена!!! На подарок не подходит!!! При заказе требуйте упаковать в коробку!!! А не в пакет!!
Gutes Produkt, leider hat es kein Duft. Die Bestellung hatte Schwierigkeiten zu kommen, wegen den Lieferant.
جيدة جدا
excelente cumple con el objetivo
I love it, it fulfills its function perfectly. It comes with its respective usb cable and a replacement filter. Nothing to say, I also arrived before the estimated timeWonderfulAs the image
Product as advertised, the steam that comes out is very weak. Fragile product and the packaging of the refs came open .. The store sent 1 to send another one later, and I bought the 2 together. Gave a delay.
Sweet but its problem needs to be on the charger if separated
Very fast shipping and delivery, I recommend it, works well
llego a tiempo y es excelente lo voy a probar
Für Klein Zimmer sehr gut ich empfehle
great item!
per il momento tutto bene, l’oggetto funziona e fa il proprio lavoro
Bom
Todo súper bien trae todo en orden
Добре