SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Excelentes
llego super rápido y son excelente calidad.
Очень быстрая доставка. Громкий звук, глубокие басы, правда шумодав отсутствует. Звук за эту цену годный
السماعه رائعه وتستحق سعر العرض . التغليف مميز اخذتها وقت التخفيض لكن للاسف دفعت 12.45 قيمه التوصيل من المهم اخذ قيمة التوصيل قبل الشراء . ايضا شركة النقل المحليه سيئه للغايه ومندوبها لا يرد على الاتصال ارسلت عنواني للشركة قبل الظهر ولم يصل الا 9 مساء اسم الشركة GPS Express
Muito bom
Me parecen unos excelentes audífonos no soy exigente con el sonido y no es necesario descargar la aplicación solo es un complemento, el color azul es increíble y si quieres usar solo un audífono es facil luego reconectar el otro lo hace de manera automática.
el producto llegó bien pero con retraso el envío es muy lento y llega los correos de México funciona bien el sonido es muy bueno mejor volumen que un baseus o los de ugreen pero es difícil saber cuánto le queda de batería es mejor cargarlo con frecuencia porque si no te quedas sin poder usarlos si no te das cuenta porque los auriculares no tienen luz indicadora
наушники отличные. работают хорошо.
Atendeu a expectativa
звук хороший,но игривого режима нет, хотя написано было игровой режим есть
finalmente eu achei um produto bom e barato, esse é ainda melhor que o haylou q eu tinha, espero que dure, pois o último fone que tive de marca chinesa n durou 6 meses
It came well packaged and about a month of delivery time. My first impression is that i like both the sound and the hardware quality. I also downloaded the app and I like that i can customize the controls and sound. I recommend
protection time passed seller didnt keep his promises bad communication bad attitude takes forever to ship
Запаковані дуже якісно, упаковка фірмова в ідеальному стані доїхала. Дуже швидко відправили, продавець сподобався
demorou pra chegar mais veio bem embalado o cuidado que tiveram ao entregar o fone via correios aqui no Brasil n tem preço, vou testar e digo se for bom, além de ter uma ótima embalagem pelo preço e custo benefícios vistos nos vídeos de comparativo do fone a única coisa que deixa a desejar e que não tem um cancelamento de ruido ativo fora isso acho que esse fone é top
bomm
Muito bom, mas teve um atraso na entrega
האוזניות בסדר, לא הכי טובות שיש, אבל שוות את המחיר הזול
Пришли достаточно быстро. Удивило, что их так запупырили хорошо. Обычно даже что-то особо хрупкое шлют как попало другие продавцы. Начну с минусов. Наушники тиховаты. Выкручивая звук на максимум не то, что не оглохнешь, скажешь, маловато-то будет. Не хватает какой-то "жесткости", звучи очень мягкий, но это больше не минус, а придирки. Это уже наверное из-за того,что другие производители перегибают с басами. Я не люблю этот долбеж, но после таких переизбытков, такой мягкий звук кажется чем-то непривычным. Все инструменты на своих местах, не смешиваются в кашу, нет ощущения отсутствия какого-либо инструмента. Вокал слышится хорошо. Все звучит без пердежа и подобных свистоперделок. Если обобщить - хорошие наушники.
Pelo valor o fone é excepcional, qualidade do áudio é surpreendente, estou muito satisfeito, nunca havia comprado nada da Anker, mas agora se tornou a minha referência em som. E o aplicativo é top, tem vários ajustes e equalizadores. Recomendadissimo....
qualidade espetacular, eu que sou bem exigente com som gostei bastante. Ele tem uma construção muito boa, veio muito bem embalado, qualidade do som espetacular, pra quem gosta de sons mais graves e um isolamento acústico esse é o fone. só não tempo de testar a bateria ainda. Vale muito a pena o preço.
отличное звучание!
exelente sonido
חל
אוזניות נראות איכותיות הסאונד טוב אולי טיפה נמוך אבל טוב הגיע מהר מקורי וזול מאודמממליצה עח המוכר..