SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Very good this digitizing table works perfectly very precise recommend super fast delivery 15 working days
The tablet was delivered in three and a half weeks. I think the tablet could have come faster if it was delivered by the new post office and not the Post Office of the places. The box is a little crumpled but it did not affect the product. Everything came whole. In the work did not try as it is a gift. Later I will supplement the review with photos. Thank you very much seller
Very good!
Completed and delivered everything quickly. The product is packed well. The equipment also pleased, several replaceable feathers, adapters for the phone...
Goods priyshvidko, without Narika. The box is tsyla, it is not mischievous for me, everything is in appearance, yak and it is said in the inventory. For his own Penny, a double-Class Graphic Tablet.
The box is slightly crumpled, the tablet reacts a little crooked but functions well
A great tablet. Very happy!
very good eazy too use.
E X C E L L E N T
Haven't checked yet
everything is good . perfect . if i get screen scratch card, it will be more better. otherwise product is good and well
OK
Arrived quickly, beautiful the table, I only connected and it already worked, I haven't installed the drive yet, but it is working perfectly, now I am only learning to use it.
Product arrived impeccable; fast and with the box almost intact. All sealed and connected at first both on mobile and PC, I didn't need to press too hard to recognize. I haven't set the buttons yet but I'm already satisfied with what I used!
I liked it a lot, the delivery was very fast (15 days ahead of schedule), comfortable glove but it got big (but that's why my hand is small). I have already tested and she is very good! I'm gonna test her on the computer soon. Ignore the anatomy of the drawing, I know that one of the hands is small! I did the drawing very fast just to test then meh. Remembering that there are some cell phones that does not appear the cursor on the screen (mine is one of them, but I managed to solve!)
Wonderful equal description
The product is good. But on the poppy with their new drivers does not work as expected. On windowsworks better
The tablet is good, my first. Included the tablet itself, the stylus, the adapters to the phone, the cable for connecting to the computer, the rods for the stylus, the instruction in different languages. The box was a little dented, but everything came in one piece. The tablet is very light, compact in size, there is nothing to compare with. Also the glove was separately packed. It was quite easy to notice it, the experience of past clients may have been taken into account. The glove itself is nice and comfortable.
Came in one piece, the drivers were quickly installed. Works well. There are no complaints about the product itself. The only drawback-they ordered through the sack, but came by Russian mail, and even not to the very nearest branch. For The Good, the city is small, not so problematic. But were not very pleasantly surprised
nice product and quick delivery thank you
Good graphic tablet, lightweight and convenient.
fast delivery highly recommend
Good tablet, it seems to work as it should
As usual everything is fast and convenient
Really very good, I only connected on the computer and it was already working, and it still arrived ahead of schedule, it is my first digitizer table and I am very happy with it