SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers, offering service beyond all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be sent by ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
What about customs clearance?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include the 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order has shipped containing your tracking information. If you do not receive tracking information within five days, please contact us.
My tracking says "no information available at this time".
For some shipping companies, it takes 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in a package?
For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we'll do our best to help.
RETURNS
Order cancellation
All orders can be canceled until shipped. If your order has been paid for and you need to make a change or cancel an order, please contact us within 12 hours. Once the packing and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our number 1 priority. Therefore, you may request a refund or reshipment of ordered products if:
- If you did no receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or resend.
- If you do not like the product you received, you can request a refund, but you must return it at your expense and the item is unusable.
We do not issue a refund if:
- Your order did not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Marcas & Marketing (i.e., unauthorized by customs, delayed by a natural disaster) .
- Other exceptional circumstances beyond the control of https://marcasemarketing.com
*You can submit refund requests within 15 days after the guaranteed delivery time (45 days) expires. You can do this by sending a message on the Contate Us page
If you are approved for a refund, the refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 14 days.
Exchanges
If for some reason you want to exchange your product, maybe for a different clothing size. You must get in touch first and we will walk you through the steps.
Please do not send your purchase back to us unless we have given you permission.
Works. Thank you!
The product is great, exactly as I expected, the size does not hinder. I recommend you buy!
Excellent table. Extremely superior to the Wacom entry.
Tablet bomb. Daughter is happy. All as described. Delivery 10 days to Samara.
Product as described by the seller. After about 2 weeks of usage I can confirm that it's working flowselly on w10 even with paint.
The tablet is great! Ooooooo feels nice to the touch, a bit soft compared to my previous one (WAK Bambu), but I quickly got used to it. The only thing I want to notice is that the dust very quickly sticks to the elastic band on the stylus, but this is not critical. Worth the Price
It works Super
I liked the product very much and used my expectations. I was a little scared when I was buying, but now I say I got good
so far so good. i like.
I am in love with this table, I bought for studies and with 10 minutes of use I have already got used to using even as a mouse, I enjoyed using the Windows 11 drive more than the brand Drive, for my use it's much better.
Everything came right, the table is very good and light to use
Good, arrived early and works well. (^ ω ~)
I think it is excellent, great I have already ordered 2 they seem very good. I recommend you buy them. They arrived in Colombia in good condition.
Shvidka delivery. To the public 10 days. The product is equipped with the characteristics of that kit. Pratsyu vikluchno with a computer, a tablet Abo phone. In dodattats for the painting narikan nemait. I will shimmy at the malyuvann in Roblox: to lead the little demand even more so as to get a dotted spot. I'm happy with the bottom.
Good tablet
Guys, this is my first tablet, respectively, I will judge unfairly. I came to Kazakhstan in a very short time! Less than a month. Advice to you for the future: check the track code somewhere on another site, because the status of the order changes very belatedly. The box came whole, everything was fine. I saw the envelope with a glove immediately. Drivers can be installed on their official website. In principle, everything is fine, works great! (In the hot keys could not do the cancellation, help!)
Excellent.
All good.. took a one month to arrive.. but the pen is not quite handleable as in the description but overall good.. recommended
Good
I used for 4 days after delivery, it is a good product, I missed feature in the software, but it does not affect the product. About the same, much greater than imagined, good pressure, I recommend.
Basiquinha. Worth it. Very useful.
Very good this digitizing table works perfectly very precise recommend super fast delivery 15 working days
The tablet was delivered in three and a half weeks. I think the tablet could have come faster if it was delivered by the new post office and not the Post Office of the places. The box is a little crumpled but it did not affect the product. Everything came whole. In the work did not try as it is a gift. Later I will supplement the review with photos. Thank you very much seller
Very good!
Completed and delivered everything quickly. The product is packed well. The equipment also pleased, several replaceable feathers, adapters for the phone...